Last updated: 14 October 2026
Draft for review. Operational details marked for confirmation must be resolved before publication.
1. Who is responsible for your information?
Quoteus.ai is a trading name of AV7 Holdings Ltd, company number 16046511. AV7 Holdings Ltd is the controller of personal data collected for this website and its business enquiries. Quoteus develops AI-powered technology for insurance brokers. AppetiteMatch is its first planned product.
For privacy enquiries, contact help@quoteus.ai. This notice covers the website and enquiries about Quoteus. Any future product that processes customer or policyholder information will need its own appropriate privacy information and contractual arrangements.
2. Information you provide
The Contact form asks for your first name, last name, email address, an optional company name and your message. If you contact us by email, we also receive the information and correspondence you choose to send. Providing these details is voluntary, but we need sufficient contact information to respond.
Please do not send policyholder records, medical information, claims files or other sensitive personal data through a general website enquiry. The AppetiteMatch interface shown on this website is an illustration, not an operational upload or insurer-matching service.
3. Technical information
Serving a website and protecting it from abuse can involve processing technical information such as IP addresses, browser or device details, request times and diagnostic records. The exact records retained by our website and form providers, and any visitor analytics, are subject to the operational confirmation noted below. We do not describe all website traffic as anonymous or claim that no tracking occurs.
4. Why we use information and our lawful bases
For responding to enquiries and maintaining relevant business correspondence, our proposed basis is legitimate interests: communicating with people who approach us about our technology and managing those enquiries. We must assess necessity and balance those interests against your rights.
Where processing is necessary to comply with a specific legal obligation, such as responding to applicable data-protection requests, we rely on that obligation. Where consent is required for a particular optional activity or storage/access technology, we must obtain it before that activity begins. Consent can be withdrawn without affecting earlier lawful processing.
We do not sell consumer insurance leads or operate a consumer-to-broker matching service. An enquiry does not itself subscribe you to marketing. Any future marketing programme will need an appropriate lawful basis and compliance with the applicable electronic-marketing rules.
5. Who may receive information
Information may be handled by authorised people working for AV7 Holdings Ltd and providers supporting website hosting, forms, email, IT or security, to the extent necessary for their roles. The inspected website is built in Framer and uses a native Framer Contact form. The form destination and any onward email or other integrations still require confirmation.
We may disclose information where required by law, to respond to a lawful request, or where necessary to establish, exercise or defend legal claims. We do not present insurers or broker lead buyers as recipients of website enquiries.
6. International transfers
Provider operations may involve processing outside the UK. Before publication, AV7 Holdings Ltd must confirm the countries involved and the actual transfer arrangements. Where a restricted transfer takes place, an applicable UK adequacy regulation or another lawful safeguard, such as an appropriate UK transfer agreement or addendum, is required. Details of any safeguards and how to obtain information about them must be available on request. This draft does not assert that all information stays in the UK.
7. How long information is kept
We retain information only for as long as needed for the purpose for which it was collected, taking account of the nature and outcome of an enquiry, any continuing business correspondence, applicable legal duties and the need to resolve disputes or legal claims. We then delete it or, where appropriate, anonymise it.
No fixed retention period has been verified for this website. The company must confirm and apply a retention schedule covering form submissions, mailboxes, provider logs and backups. Any records from the discontinued lead-generation service require a separate retention and lawful-use review.
8. Security
We are responsible for selecting technical and organisational safeguards appropriate to the information and risks involved, including access control and secure handling by service providers. The specific controls and provider arrangements require operational confirmation. No internet transmission or storage system can be guaranteed completely secure. This notice makes no claim of security certification or guaranteed protection.
9. Cookies, analytics and similar technologies
The inspected draft uses Framer, a native enquiry form and custom presentation code. The presentation code is not evidence of the full cookie, analytics or anti-spam configuration. Editor cookies are not evidence of what a visitor receives on the public website.
Before publication, the company must audit the visitor-facing site and document any cookies or similar storage/access technologies, their purposes, providers and durations. Where consent is legally required, those technologies must not run before consent, and refusal and withdrawal must be available. Any claimed exception must be assessed against its conditions; this notice does not claim a blanket cookie exemption.
10. Your rights
Depending on the circumstances, UK data-protection law gives you rights to access your information, have inaccurate information corrected, request erasure, restrict processing, object to processing based on legitimate interests, and receive or transfer certain information in a portable form. You can object to direct marketing at any time. Where we rely on consent, you can withdraw it.
Rights are subject to legal conditions and exceptions. Contact help@quoteus.ai to make a request. We may need proportionate information to verify your identity and will respond within the applicable legal timescales. This website does not offer automated insurer decisions; its product preview is illustrative.
11. Complaints
You can raise a concern with us using the contact details above. You also have the right to complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint. Referring to the regulator does not state or imply that Quoteus or AV7 Holdings Ltd is ICO registered.
12. Changes and information to confirm
We will update this notice when our website or processing arrangements change. The last-updated date appears above.
OWNER CONFIRMATION BEFORE PUBLICATION: verify that help@quoteus.ai works and is monitored; add the appropriate company contact/registered-office address; confirm the Contact form destination, recipients and provider contracts; approve the actual lawful bases and legitimate-interests assessment; confirm international transfers, retention and security arrangements; complete the cookie/analytics/spam-protection audit; and determine whether a data-protection fee is payable. These are unresolved operational facts, not claims that the checks have been completed.