Privacy Policy
Effective Date: July 2025
Company: AV7 Holdings Ltd
ICO Registration Number: 00010570867
Contact: help@quoteus.ai
1. Who We Are
Quoteus.ai is a trading name of AV7 Holdings Ltd, a UK-based company helping businesses get matched with commercial insurance brokers. We take your privacy seriously and comply with all applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
2. What Data We Collect
When you use our chatbot or forms, we may collect the following:
- Full name
- Business name
- Email address
- Phone number
- Business address or postcode
- Insurance-related details, such as:
- Turnover
- Building value
- Stock and contents value
- Staff/wage roll
- Claims history
- Cover requirements and limits
- Optional documents (e.g. renewal schedule or statement of fact)
We do not knowingly collect sensitive personal data or data from individuals under 18.
3. How We Use Your Data
We use your data to:
- Match you with a suitable insurance broker based on your needs
- Share your information with verified brokers who may contact you with a quote
- Receive payment from brokers in exchange for the lead, as part of our service
- Follow up with you around your insurance renewal or quote experience
- Improve our internal systems and lead-matching process
We do not sell your personal data to unrelated third parties. All data is handled securely and shared only with brokers who have agreed to our data standards.
4. Who We Share Your Data With
We may share your data with the following:
- Verified insurance brokers who can provide you with quotes
- Service providers who help us operate Quoteus.ai (e.g. secure cloud platforms, automation tools, or databases)
- Internal team members managing lead delivery and broker coordination
All third-party services we use are GDPR-compliant and have strict data protection safeguards in place. Your data is never shared with unrelated companies or used for unsolicited marketing.
5. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request deletion of your data ("right to be forgotten")
- Object to how your data is being used
- Request that we restrict or limit certain uses of your data
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at help@quoteus.ai. We aim to respond to all requests within 30 days.
6. Data Storage & Retention
We only retain your data for as long as necessary to deliver our service and meet any legal or regulatory obligations.
Your information is stored securely using cloud-based platforms that meet industry standards for encryption, access control, and GDPR compliance.
Once your data is no longer needed, it is securely deleted from our systems.
7. Cookies and Tracking
We currently do not use cookies or any third-party tracking tools on this website. If this changes in the future, we will update this policy and display a clear cookie notice.
8. Policy Updates
We may update this privacy policy from time to time to reflect changes in the law, our services, or how we handle your data. Any updates will be published on this page with a revised effective date.
Questions?
You can contact us anytime at help@quoteus.ai